Privacy Policy

We at SubBook wish for you to have a good experience, and we take our responsibility for data protection of personal information very seriously. Therefore, we would like for you to read the following to learn more about our privacy policy.

 

Protection of your personal information Is extremely important to us as a company. This declaration concerning data protection explains which information we collect and use, when you visit the SubBook app, and furthermore what this means to you.

 

As it is necessary for us to collect some personal information in order to process your order(s), we respect and protect your right of privacy as it is specified in this privacy policy. You accept that your use of the app means, that you have read and agreed to collection, use, and sharing of your information in agreement with this privacy policy. If you do not agree with this privacy policy, you should keep away from using the app.

 

Obtained information and use of personal data

When you use the SubBook app, we collect data as in where you downloaded the app (App Store, Facebook, banner etc.) and in the form of a session ID in order to recognize you. We also collect other personal data when you place an order of a photobook (such as name, email address, and pictures).

 

Your data is processed confidentially according to existing regulations on data protection.

 

Any pictures you upload to SubBook will automatically be saved in your personal SubBook app. You can at any time erase, remove, allow others access to your album and/or add new pictures if you wish to do so.

 

If you make a purchase, your selected pictures will be saved on our secured production servers. We do this in order to make it easier to start a new production in case of a potential complaint, and/or if you wish to reorder a previously ordered photobook. When reordering a photobook from SubBook, your photobook data is saved on extra secured servers for up to 12 months from the original date of order, and/or for as long as you wish.

 

We collect personal information when you register with us on our website or app. We collect personal information such as your name, address, email address, and/or phone number and connect-login information from Facebook and Instagram. If you order products or pay for services, we will need your shipping address, billing name, home address, and your credit card number and expiration date. Personal data such as your name, addresses, entered credit card data or bank account data will only be transferred by especially encrypted connections (HTTPS/SSL) and will only be saved on special security servers. The electronic processing of all payment data happens exclusively through our payment collaborator Stripe. We automatically save your credit card in the app for future order(s). SubBook does not have access to any information concerning your credit card. These data are encrypted.

 

We use the data you supply us with to fulfill your order and billing. Your data will be used in accordance with existing regulations concerning data protection.

 

When you sign up to our newsletter, your email address will be used for advertising use, and you can at any time unsubscribe from our newsletter in the bottom of each newsletter you receive from us.

 

We follow Danish laws concerning data security, which means that you at any time can have your saved data erased. In order to do so you just have to contact us via support@subbook.com and ask to get your account erased. Remember to write us from the email address you have used to register with us. If you do not have access to your original email address, please include your FULL NAME and FULL ADDRESS in your account.

 

We collect information about how you interact with our app, such as how often certain areas of the app is being visited, which products have been viewed and chosen, order history, shipping status, and other site navigation data and patterns. This information helps us understanding your interests and which aspects of our app you find interesting.

 

We use cookies, pixel codes, and/or other similar technologies to collect online information. This means that we among other things can save the content in your shopping cart until you are ready to check out.

 

We can work with third-parties in order to collect and analyze information as described above.

 

Changes in privacy policy

If we decide to make changes in this privacy policy, we will publish the revised privacy policy here, so that you always will know what information we collect, how we can use this information, and if we can pass it on to others. Your continued use of the app indicates your agreement with our privacy policy as it is described here.

 

If you have any questions or need more information concerning our security, you can contact the person responsible for security via support@subbook.com.

 

Last updated: October 4, 2019.